Exchanges
In order to exchange an item, you must return it in saleable condition within
28 days of purchase. Goods will remain your responsibility until we receive
them so please ensure you obtain proof of posting and use an insured delivery
service.
If we receive your item outside the 28 day period, or if the product does not
reach us in saleable condition, a voucher for all or part of the purchase price
may be issued at the discretion of A1 LOGIC, redeemable within thirty
days although we are not obliged to do so.
Processing Returns
It can take us up to 21 working days (though often more quickly) to process a
return, especially during busy times – longer if you don’t notify us in advance
that you are returning the item.
Faulty or Damaged Products
If you have received a damaged item, you must return it to us before we can
replace it or refund you.
UK & International Returns
If you wish to return an item from your order, you must do so within 14 days
from the date of delivery. Non-faulty items being returned from and outside the
UK are returned at the customer’s expense and risk. We recommend in all cases
you obtain a certificate of postage in case the parcel should go missing.
Prior to returning an order please contact our Customer Service
Team by email info@ppgtyres.com accompanied by a note of your details
and order number.
We are happy to refund or exchange any product bought at an online
store provided that:
– it is returned within 28 days of delivery;
– it is returned in its original state, unused and in its original packaging;
– you present valid proof of purchase.
